FAQ

What types of customizable products do you offer?

At G.I.G paperie, we pride ourselves on our delightful range of customizable products! From favor boxed acrylic boxes to unique stickers, party favors, cupcake toppers, and cake toppers, we have everything you need to make your celebrations truly special. Our products are designed to add a personal touch to any occasion!

Can I personalize my order?

Absolutely! Personalization is at the heart of what we do. Whether you want to add a name, a special date, or a unique design, our customizable options allow you to express your individuality and creativity. Let your imagination run wild!

How do I place an order?

Placing an order is a breeze! Simply browse our collection, select the products you love, and follow the prompts to customize your items. Once you're satisfied with your selections, proceed to checkout, and we'll take care of the rest!

What is the expected delivery time for my order?

We understand that anticipation is part of the allure of luxury shopping. Typically, our orders are processed and dispatched within 4-5 business days. Once your order has been shipped, you will receive a confirmation, and the delivery time will depend on your location, ensuring that your exquisite items arrive promptly and elegantly. NOT FOR CUSTOM ORDERS

Can I return or exchange my personalized items?

As our products are tailored to your specifications, we regret to inform you that personalized items are not eligible for return or exchange. However, should you encounter any issues with your order, we encourage you to reach out to our customer service team, who will be delighted to assist you in resolving any concerns.

Do you offer gift wrapping or special packaging?

Indeed, we believe that the presentation of a gift is as significant as the gift itself. Our products can be elegantly wrapped upon request, transforming your purchase into a splendid gift that embodies thoughtfulness and sophistication. Please inquire during your order process to ensure your gift is adorned with the utmost care. For simple gift wrapping or special packaging it includes additional charges.